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Agency Fees & Services


The Renting Process:
Once you have viewed & decided on a particular property, we will ask you to provide us with all of the specifics of your offer, including rental amount, prospective move in date and any requests or questions you may have. We will then communicate your offer to the landlord. If your offer is accepted, it will be subject to referencing and tenancy agreement, so we move onto this stage.
Property Reservation Fee:
If your offer is accepted it will be subject to referencing and tenancy agreement.  Once your offer is agreed we ask that you make a Property Reservation Fee of the equivalent of one weeks rent in cleared funds  before the processing of references and preparation of documentation. This shows your commitment to the agreed let & will encourage the landlord to remove the property from the rental market going forward. This amount will be non-refundable should a Tenant withdraw their offer or should the references are found to be unsatisfactory.  If the Landlord should pull out, then this sum will be refunded to you.  If the tenancy goes ahead the holding deposit payment will be offset against the first month’s rent.
The costs incurred by the Tenant prior to the start of a Tenancy are as follows:
  • Five weeks’ rent as deposit
  • First month’s rent in advance


A full set of our standard Terms of Business is available upon request, either in our office for collection, or they can be emailed to you. We would be delighted to go through these with you in person at your property during the valuation process.

Our standard fees are the following:

Letting only or letting and rent collection – 12% inc VAT (10% + VAT)

Letting and management – 19.2% inc VAT (16% + VAT)


We will:

  • Agree with You in advance a suitable quoting rent and market the Property to let
  • Seek to introduce prospective Tenants to You
  • Apply for appropriate Tenant references for Your approval (or agree the scope of Our authority to accept Tenants on Your behalf).
    Searches and investigations will be charged separately to the tenants.
  • Negotiate the Tenancy terms
  • Ensure an appropriate Tenancy Agreement is signed for the charge set out
  • Collect and hold any Deposit in accordance with ARLA/PropertyMark & TDS regulations.
  • Arrange the preparation of an Inventory
  • Collect the rent instalments on your behalf
  • Pay the net rent into your bank account
  • Prepare and send you or your accountant monthly or quarterly statements


During the Tenancy, We will additionally provide the above and:

  • Have the Inventory checked at the end of the Tenancy and a damage report prepared to assist agreement between Landlord and Tenant on any deduction from the Deposit –
  • If you so instruct us, arrange for the cleaning and repairs identified in the damage report subject to availability of funds
  • Notify the relevant Local Authority and utilities of a change of occupant at the start and end of the Tenancy if provided with the necessary information. We are not responsible for a Local Authority’s or utility company’s errors and they may require notices to be sent directly by the Landlord
  • We will pay outgoings such as ground rent, insurance premiums, service charges, maintenance contracts etc from Rent held by us if the relevant information is provided.
  • Visit the Property twice annually for a cursory examination of obvious or apparent defects and report to you.
  • Deal with day to day management including minor works up to £250 per item without further instruction from You. We will maintain a float of £300 to pay for these but will not arrange works where the cost exceeds the amount held at the time for the float
  • Deal with redecoration and repairs costing between £250-£500 on your verbal instruction; any quotes for repairs above £500 we would request your written approval

In line with the CMP legislation that came into force 1 April 2019, an electronic version of our CMP certificate provided by Propertymark can be found here 

In addition, it is now also a legal requirement to display on our company website a copy of the accounting rules of your company's client money protection provider. The Propertymark Conduct and Membership Rules can be found here 

Langford Lettings Limited. Registered Office Address - Langford Hall Barn, Witham Road, Langford, Maldon, Essex CM9 4ST. Company Number 6857148